Refund policy
Because our items are made to order, we generally do not accept returns or exchanges for buyer’s remorse, wrong size selection, or change of mind.
However, we want you to receive your order in good condition.
Damaged or Defective Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with:
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Your order number
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A clear photo of the issue
We will replace the item or issue a refund at no cost to you.
30-Day Return Window (Limited)
If a return is approved, it must be requested within 30 days of delivery.
Approved returns must be:
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Unused and in original condition
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Returned in original packaging
Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
Refunds will be issued to the original payment method after the return is received and inspected.
Non-Returnable Items
The following items are non-returnable:
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Print-on-demand items made specifically for you
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Sale or clearance items
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Gift cards
How to Request a Return
To request a return or report an issue, email us at:
📧 [your support email]
Include your order number and a brief description of the issue.